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Apply for this job by 12/30/2019
Employer: Cornerstone Advocacy Services
Located in: Bloomington, Minnesota
Degree Required: Bachelors
Cornerstone is a $5M agency with approximately 90 employees.? Our organization serves individuals impacted by domestic violence, sexual violence and human trafficking, with office locations in Bloomington, Minneapolis, and Brooklyn Center.
Cornerstone has developed one of the most comprehensive service continuums for victims of violence in Minnesota. Our services are designed to move individuals and families from crisis to safety, stabilization and security. Last year approximately 4,000 individuals accessed Cornerstone programming. In addition, through Cornerstone’s statewide Day One Crisis and Crime Victim Support lines, we provided services to over 20,000 persons via phone, text and chat. We are committed to providing opportunities for others to partner with us in this work and to convey, as a community, zero-tolerance for violence. (www.cornerstonemn.org)
POSITION DESCRIPTION-The position is responsible for responding to victims/survivors of general crime, domestic violence, sexual violence and/or human trafficking/sexual exploitation via phone, text, email or chat messaging through the 24/7 Day One Crisis Line and General Crime Line. The Call Center Advocate uses trauma-informed and survivor- centered practices to provide victims/survivors with referrals, information, support and safety planning. The Day One system, processes and best practices are utilized by Call Center Advocate to ensure immediate access to safety and services for survivors.
Hours/Schedule-This position will work on a full-time basis. The Fulltime Call Center Advocate must have the ability to work flexible hours including some evenings, weekends, and holidays. This position will also provide rotating on-call responsibilities. If staff are unable to work a shift they agreed to work, they are responsible to follow established procedure to ensure staff coverage. The position may be required to work other than scheduled hours during a local disaster or major public awareness events.
Essential Duties and Responsibilities:
Education and/or Experience-Bachelor’s degree in a human service related field with one year human service related experience is preferred. Without bachelor’s degree, a minimum of 2 years’ experience providing direct services to marginalized communities is required.
PHYSICAL DEMANDS-The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 40 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employees abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. These statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Cornerstone is an Equal Opportunity and Affirmative Action Employer.
Cornerstone offers a generous salary and benefits package.
How to Apply:
RESUME without COVER LETTER will not be reviewed for any job opening at Cornerstone Advocacy Service. Please email both cover letter and resume to firstname.lastname@example.org.
No agencies; No walk-ins; No phone calls please
Posted on 07/30/2019
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